Terms & Conditions
Effective Date: April 11, 2025
These Terms & Conditions govern your use of the Ortho Health Solutions website and the purchase of products from our platform.
1. Use of the Website
By accessing or purchasing from our website, you agree to these terms. If you do not agree, please do not use our services.
2. Orders and Payments
- All prices are listed in Kenyan Shillings (KES) and are inclusive of VAT.
- Payments must be made through the provided secure channels.
- Orders are processed upon confirmation of payment.
3. Shipping and Delivery
- Delivery timelines are 1–3 business days within Kenya.
- Delays may occur due to third-party courier services.
4. Returns and Refunds
- You may request a return within 7 days of delivery if the product is defective or incorrect.
- Refunds will be issued to the original payment method once the item is inspected.
5. Product Information
We strive to ensure all product details are accurate. However, minor variations in color or packaging may occur.
6. Limitation of Liability
Ortho Health Solutions shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
7. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the site after updates constitutes acceptance.
